Privacy policy

Information we collect

• Account information— such as name, business email address, password credentials, account role, organization name, and VAT or business verification details.

• Business profile and listing information— such as company details, product information, documents, certifications, and marketplace contact requests submitted by users.

• Technical and session information— including session cookies, language preference, log-in status, device or browser information, and security logs needed to run and protect the platform.

How we use information

• To create and manage user accounts, authenticate sessions, and provide access to marketplace features.

• To review seller and buyer profiles, support product listings, handle contact requests, and facilitate B2B interactions between registered users.

• To maintain platform security, prevent misuse, respond to support requests, and comply with applicable legal or regulatory requirements.

Cookies and browser storage

We currently use cookies and browser storage for essential and functional purposes, including session management and language preference. We do not currently use advertising cookies or third-party tracking cookies for profiling. See our Cookies Policy for more details.

Sharing and retention

We share data only where necessary to operate the platform, provide infrastructure and support services, comply with law, or enable requested marketplace interactions. We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

User rights and contact

Depending on applicable law, users may have rights to access, correct, delete, restrict, object to, or request portability of their personal data. Requests can be made through the contact channels provided by eco Grade.

Last updated: May 2026.